Terms of service

Welcome to STOPBY CLEANERS!

These Terms of Service ("Terms") govern your access to and use of our professional cleaning services, website, and other online platforms operated by STOPBY CLEANERS in Texas, United States. By using our services or accessing our website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

1. Service Agreement
STOPBY CLEANERS  provides a wide range of residential and commercial cleaning solutions tailored to meet client needs.
A service agreement becomes binding when service details are confirmed in writing, either through a contract or email confirmation.It is your responsibility to:  Ensure the accuracy of the agreed-upon service plan.
Notify us promptly of any discrepancies in the service details.
Our services comply with all Texas labor, safety, and environmental laws, ensuring professionalism and adherence to local standards.
 
2. Payment Terms
Pricing varies based on service size, frequency, and nature.
Payment terms are established prior to service initiation and require prompt settlement upon invoicing unless otherwise agreed in writing.
For subscription-based services: Payments will be automatically billed based on the agreed-upon schedule.
Discounts are available for: Veterans, seniors, and repeat customers (subject to change).
Non-payment or late payment may result in a suspension of services and let fee apply.
 
3. Eco-Friendly Practices
STOPBY CLEANERS is committed to using non-toxic, biodegradable products to ensure the safety of your home, workplace, and the environment.
We aim to deliver eco-friendly cleaning solutions that align with sustainable business practices.
 
4. Changes and Cancellations
Clients may modify or cancel appointments without penalties by providing at least 24 hours’ notice before the scheduled service time.
Insufficient notice may result in a cancellation fee equivalent to 50% of the service cost.
STOPBY CLEANERS offers one free cancellation or modification per year Or Per Booked Services for loyal customers.

In the event of unforeseen circumstances (e.g., natural disasters), we will: Reschedule services without penalty.
Communicate openly and provide alternative arrangements where possible.
 
5. Termination of Services
STOPBY CLEANERS may discontinue services under the following conditions:Violation of these Terms.
Non-compliance with payment obligations.
Presence of hazardous conditions at the service location. In such events, we will: Communicate openly with clients. Discuss potential resolutions wherever applicable.
 
6. Force Majeure Clause
STOPBY CLEANERS is not responsible for service delays or cancellations caused by events beyond our control, including:Natural disasters (e.g., hurricanes, floods).
Power outages or other unforeseen emergencies.
 
7. Local Community Involvement
We are proud to serve Texas communities and engage in local initiatives to support environmental sustainability and community well-being.
 
8. Updates to Terms
These Terms constitute the agreement between you and STOPBY CLEANERS regarding our services.

STOPBY CLEANERS reserves the right to update or modify these Terms at any time.
We encourage you to review these Terms periodically for updates.